All shipping is sent registered and is entirely trackable.
If an item is out of stock you will be contacted within three working days and asked if you wish to cancel for a full refund, wait until the stock arrives or choose an alternative product.
Calculating delivery cost
- Confess uses AusPost for regular deliveries to Australia
How that translates in real terms
Our Products - Standard shipping
Our shipping is calculated per item.
Our products- Express shipping
Available for up to $44.95
Delivery options and times
- All Standard Delivery orders will be processed and shipped within 3 - 4 business days. Tracking numbers will then be uploaded.
- All goods are registered and fully trackable.
- Whether a delivery is national or international, they are subject to the same delays and congestion on the roads as we all experience from time to time. Every effort is made to expedite delivery, but delivery times are NOT guaranteed. Check the list below to get an estimated delivery time.
Shipping suppliers and Transit times
Australia AusPost – 7-14 days
Rest of world: HK Post – 7-14 days
3-6 days to all (except Japan, 3-4)
Countries Conf3ss ships to:
Unfortunately we can't guarantee delivery dates for Preorder items. Our preorder delivery dates are based on an estimated time of arrival - these arrival dates are not set or guaranteed, they can change due to many unforeseen circumstances which are out of our control. They may arrive earlier than expected or be delayed.
Conf3ss is not liable for any delays on Preorders.
Once preorders arrive in stock, they will be shipped within 24-48 working hours.
Delivery damages and missing items
Most orders are insured by the Conf3ss warehouse against loss or damage until signed for by you. It is your responsibility to inspect the delivery for external damage before you sign for it. If the outer box is badly damaged, please make a note of this on the delivery note and refuse to accept delivery.
After signing for the order, please open it as soon as possible and check the contents. Missing or damaged items must be reported within 24 hours of delivery by emailing us at firstname.lastname@example.org Please also view our Returns Policy.
Delivery companies will NOT accept queries nor claims for loss, unless the item is reported missing or damaged within 24 hours.
PLEASE NOTE: Orders are delivered to the address that you enter online during the checkout process. In accordance with standard delivery company policies, the delivery is to the address and not a specific person. This means that the goods will be handed over to a person accepting them at the given address. Australia Post and courier companies will NOT attempt to validate the identity of the person.